FAQs

WHAT TYPES OF PET PRODUCTS DO YOU OFFER?

 

At Bark Hunt, we provide an extensive range of premium pet products tailored to meet the diverse needs of pets and their owners. Our offerings include the popular Adventure Paw Harness™, interactive toys, grooming essentials, travel accessories, and more. Each product is thoughtfully designed to enhance the well-being of pets while ensuring practicality and style for their owners.

 

WHAT MATERIALS ARE USED IN YOUR PRODUCTS?

 

We utilize only high-quality, pet-safe materials to ensure our products are durable, reliable, and comfortable. Each item is crafted with meticulous attention to detail, prioritizing the safety and satisfaction of both pets and their owners.

 

HOW DO I CARE FOR MY PET PRODUCTS?

 

To maintain the quality and longevity of your pet products, please follow the care instructions provided with each item. Generally, spot cleaning with a damp cloth and mild soap is recommended. For machine-washable items, refer to the specific guidelines included with your product.

 

WHAT IS YOUR RETURN POLICY?

 

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your product. To be eligible, the item must be unused, in its original condition, and include all tags and packaging.

 

HOW DO I INITIATE A RETURN?

 

To begin a return, please contact us at support@barkhunt.com. Our team will provide you with a return shipping label and detailed instructions to facilitate the process.

 

DO YOU OFFER EXCHANGES?

 

At this time, we do not offer direct exchanges. For a replacement, please return the original item and place a new order for the desired product once the return has been processed.

 

WHAT SHOULD I DO IF MY ITEM ARRIVES DAMAGED?

 

If your item arrives damaged or defective, please contact us immediately at support@barkhunt.com. Our team will assess the issue and arrange for a replacement or refund promptly.

 

ARE THERE ANY ITEMS THAT CANNOT BE RETURNED?

 

Certain items, such as personalized products, perishable goods, and used pet care items, are non-returnable. Additionally, sale items and gift cards are ineligible for return. If you have any questions about the eligibility of a specific product, please contact our support team.

 

HOW LONG DOES IT TAKE TO PROCESS A REFUND?

 

Refunds are processed within 10 business days of receiving and inspecting your return. Once approved, the refund will be issued to your original payment method. Please note that additional time may be required by your bank or credit card provider to reflect the transaction.